VETtrak AdministratorVETtrak Administrator

Large community Not-For-Profit Organisation
Glen Waverley based -work close to home!
Flexible, part time with salary packaging

The Company

Employing over 750 people across Victoria, bestchance Child Family Care is an independent, not-for-profit community organisation providing high quality support to children and families since 1895. Bestchance offers services to children in 80 kindergartens, four child care centres, a primary school, early intervention, disability and community support programs.

The Role

bestchance Training is currently seeking an exceptional individual to ensure effective, consistent and reliable systems are in place to maintain accurate student information through the RTO’s Student Management System (VETtrak).

The role requires exceptional attention to detail skills to ensure that accurate student data information is recorded for each student throughout the student learning cycle.

The role is also required to provide statistical data on areas such as enrolments, completions and other relevant data as required.


Data entry into the Student Management System across the learning cycle of each student including but not limited to: -
Enrolment (as per the Victorian VET Statistical Collection Guidelines)
Student progress
Certification issuance
Monitor the integrity of the student enrolment data to ensure it is accurate and current with the timely date entry of new student information
Ensure organisational procedures are followed for the processing of all withdrawals and credit transfer onto the Student Management System
Uploads, as requires to Skills Victoria Training System
Rectification of all errors prior to the next upload
Providing student documentation via the Student Management System as required including but not limited to: -
Commencement letters
Attendance Rolls
Training Plans
Assist with monthly audit requirements as per organisational requirements


Minimum three years’ experience in a similar role
Experience working with Student Management System (specifically VETtrak)
Experience with state government funding requirements
Excellent communicator with strong interpersonal skills
Display a high level of personal integrity
Have a positive outlook and be solution focused
Ability to prioritise, work efficiently with high levels of attention to detail
A current Working with Children Check and Police Check or willingness to obtain
Ability to manage the day-to-day work flow in a systematic and flexible way, allowing for the many unscheduled interruptions that occur; excellent organisational skills and the ability to multi task.
Be self-directed, yet able to work as a member of a team

For position description please visit:

For further details concerning this role please contact Lynne Hoiles, Team Leader RTO Compliance.

Phone: or email

How to Apply

If you're looking to advance your career with an industry leader 'Apply for this job' through SEEK including your attached resume and cover letter

Only short listed applicants will be contacted.

bestchance is a child safe and equal opportunity employer. We are committed to child safety and have zero tolerance of child abuse. Applicants should be aware that we carry out Working with Children, Police Records and reference checks to ensure that we are recruiting the right people.